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kalm

Shipping and Returns

Last updated: 2026-11-15

Delivery

Free delivery to all European countries.

Lithuania: within 3 days. Other European countries: 7–10 days.

Delivery times are counted from order confirmation and payment. We send tracking details once your order has shipped.

14-day returns

You can return the product within 14 days of receiving it without giving a reason. Email us with your order number and we will send you return instructions.

The product must be undamaged and complete. We refund the money within 14 days of receiving your notice (we may wait until we receive the product). Return shipping is paid by the buyer.

Defective products and guarantee

The product comes with a 2-year guarantee. If it is faulty or not as described, contact us — we will repair or replace it free of charge or refund you, and we cover the return shipping.

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